1. Introduction
Welcome to BritSpeak Academy. These Terms of Service ("Terms") govern your access to and use of the BritSpeak Academy website at www.britspeakacademy.com (the "Website") and the services offered through the Website, including but not limited to course information, enrolment, and educational content (collectively, the "Services").
BritSpeak Academy is operated by BritSpeak Education Ltd, a company registered in England and Wales under company number 12345678, with its registered office at 123 Oxford Street, London, W1D 2LQ, United Kingdom ("BritSpeak Academy," "we," "us," or "our").
2. Acceptance of Terms
By accessing, browsing, or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, please do not use our Website or Services.
You must be at least 16 years old to use our Website and Services. If you are under 18, you must have the permission of a parent or guardian to use our Website and Services, and they must agree to these Terms on your behalf.
3. Changes to Terms
We reserve the right to modify these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting the updated Terms on the Website. Your continued use of the Website or Services after the posting of revised Terms constitutes your acceptance of such changes. We encourage you to review these Terms periodically.
For material changes, we will make reasonable efforts to provide notice, such as through a prominent notice on our Website or by sending an email to the address associated with your account.
4. Website Access and Accounts
4.1 Website Access
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website for your personal, non-commercial use. We reserve the right to restrict access to certain areas of the Website to registered users or to modify or discontinue the Website or any part of it without notice.
4.2 Account Registration
Some features of our Website and Services may require you to create an account. When you register for an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password confidential and secure
- Be responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate your account if we suspect any unauthorized access or violation of these Terms.
5. Course Enrolment and Services
5.1 Course Information
We strive to provide accurate information about our courses, including descriptions, schedules, and fees. However, we reserve the right to correct any errors or omissions, and we do not warrant that course descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.
5.2 Enrolment Process
When you apply for or enrol in a course, you agree to:
- Provide accurate information about your educational background and language proficiency
- Meet the eligibility requirements for the course
- Pay the applicable fees as described in Section 6
- Comply with any additional terms or conditions specific to the course
Acceptance into a course is subject to availability and our assessment of your suitability for the course level.
5.3 Course Delivery
We reserve the right to:
- Change the curriculum, structure, or content of a course
- Assign or change instructors for a course
- Modify the course schedule or location
- Cancel a course if there are insufficient enrolments or other operational reasons
We will make reasonable efforts to notify you of any material changes to your enrolled course.
5.4 Student Conduct
When participating in our courses, you agree to:
- Attend classes regularly and punctually
- Complete assigned coursework
- Treat instructors and other students with respect
- Comply with our code of conduct and any rules specific to your course
We reserve the right to dismiss a student for misconduct or failure to meet course requirements.
6. Payments and Refunds
6.1 Fees and Payments
All fees are listed in British Pounds (GBP) and are inclusive of applicable taxes unless otherwise stated. Payment is required at the time of enrolment or by the due date specified in your invoice. We accept payment by credit card, bank transfer, or other methods specified on our Website.
6.2 Refund Policy
Our refund policy is as follows:
- Cancellation by Student:
- More than 28 days before course start date: Full refund minus £100 administration fee
- 14-28 days before course start date: 75% refund
- 7-13 days before course start date: 50% refund
- Less than 7 days before course start date: No refund
- Cancellation by BritSpeak Academy:
- If we cancel a course, you will receive a full refund of the course fees
- Early Departure:
- No refund for early departure or partial attendance
- Visa Refusal:
- Full refund minus £100 administration fee if your visa application is refused (proof required)
All refund requests must be submitted in writing to [email protected].
6.3 Payment Security
We use industry-standard security measures to protect your payment information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your payment information.
7. Intellectual Property Rights
7.1 Our Intellectual Property
The Website and all its content, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and course materials, are owned by BritSpeak Academy or our licensors and are protected by copyright, trademark, and other intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and course materials for your personal, non-commercial use. You may not:
- Reproduce, distribute, publicly display, or publicly perform any content from the Website
- Modify, create derivative works from, or reverse engineer any content from the Website
- Use any content for commercial purposes without our express written permission
- Remove any copyright, trademark, or other proprietary notices from the Website or course materials
7.3 Trademarks
The BritSpeak Academy name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of BritSpeak Education Ltd or our affiliates. You may not use these marks without our prior written permission.
8. User Content
8.1 User Contributions
The Website may allow you to post, submit, or share content ("User Content"), such as comments, reviews, or forum posts. By providing User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
8.2 Content Standards
You are solely responsible for any User Content you post. You agree that your User Content will not:
- Violate any law or regulation
- Infringe upon the rights of any third party
- Contain defamatory, obscene, offensive, or harassing content
- Promote discrimination, racism, or hatred
- Be false, misleading, or deceptive
- Contain viruses, malware, or other harmful code
8.3 Monitoring and Enforcement
We reserve the right, but not the obligation, to monitor, edit, or remove any User Content that violates these Terms or that we find objectionable for any reason. We may also terminate your access to all or part of the Website for posting User Content that violates these Terms.
9. Prohibited Uses
You agree not to use the Website or Services:
- In any way that violates any applicable law or regulation
- To transmit any material that contains viruses, Trojan horses, or other harmful code
- To attempt to gain unauthorized access to any part of the Website, server, or network
- To interfere with the proper functioning of the Website
- To collect or store personal data about other users without their consent
- To engage in any automated use of the system, such as scraping or use of bots
- To impersonate or attempt to impersonate BritSpeak Academy, an employee, another user, or any other person
10. Disclaimers and Limitations of Liability
10.1 Disclaimers
THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, BRITSPEAK ACADEMY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Website or Services will meet your requirements
- The Website will be uninterrupted, timely, secure, or error-free
- The results obtained from using the Website or Services will be accurate or reliable
- Any errors in the Website will be corrected
10.2 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, BRITSPEAK ACADEMY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of or inability to access or use the Website or Services
- Any conduct or content of any third party on the Website
- Any content obtained from the Website
- Unauthorized access, use, or alteration of your transmissions or content
Our total liability to you for all claims arising from or relating to these Terms, the Website, or the Services shall not exceed the amount you have paid to us for Services in the 12 months preceding the claim.
10.3 Exclusions
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Therefore, some of the above limitations may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless BritSpeak Academy, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- Your violation of these Terms
- Your use of the Website or Services
- Your User Content
- Your violation of any rights of a third party
12. Termination
We may terminate or suspend your access to all or part of the Website or Services at any time, with or without cause, with or without notice, for any reason, including but not limited to your violation of these Terms.
Upon termination, your right to use the Website and Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
13.2 Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be settled as follows:
- The parties shall first attempt to resolve the dispute through good-faith negotiations.
- If the dispute is not resolved through negotiations within 30 days, either party may submit the dispute to the courts of England and Wales, which shall have exclusive jurisdiction to settle any such dispute or claim.
14. Miscellaneous
14.1 Entire Agreement
These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and BritSpeak Academy regarding your use of the Website and Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral.
14.2 Waiver
Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. No waiver shall be effective unless in writing and signed by an authorized representative of BritSpeak Academy.
14.3 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.
14.4 Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, at our sole discretion, without restriction.
14.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, war, terrorism, riots, civil unrest, government action, labor disputes, or power failures.
15. Contact Us
If you have any questions about these Terms, please contact us at:
BritSpeak Academy
123 Oxford Street
London, W1D 2LQ
United Kingdom
Email: [email protected]
Phone: +44 20 7123 4567